If a tenant makes a payment under the wrong month, you can update the due dates to show as paid for the correct month and leave the future month unpaid.

Take the tour, and we'll do it together! 😄

Or, follow the instructions below! 👇

  1. On your RentRedi dashboard, click the "Properties" tab
  2. Select the unit where you need to update the payment
  3. In the unit, click the "Charges" tab to see all the charges and payments
  4. Click the paid rent charge
  5. Change the due date to reflect that the tenant paid the correct month
  6. Click "Save"
  7. Click the unpaid, original charge
  8. Change the due date to the month the tenant originally paid to reflect an unpaid, future charge
  9. Click "Save"

This way, the rent will show as paid for the correct month and leave the future month unpaid. 😊

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