To make your payment processing experience smoother & safer, we recently added Plaid to the RentRedi app. Plaid is used by more than 12,000 financial institutions (including Venmo, Chime, Betterment, & Acorns) for bank connections. Plaid never shares your personal financial data without your permission, and they never sell or rent it to outside companies.
To update your RentRedi tenant app, watch the video or follow the instructions below! 👇
Ensure you have the latest version of the RentRedi tenant app (how to update apps for Apple / how to update apps for Google Play)
After ensuring you have the latest version of the RentRedi tenant app, open it and tap the "Rent" icon
Tap “Rent”
Tap your upcoming payment
Tap "Select Payment Method"
Select “New Bank Account”
Tap "Continue"
Search & select your bank
Enter in your credentials
You will be logged in, and your bank account will be added as a payment method! 🎉
Is Plaid safe?
Privacy & security are important to us, and we're dedicated to making sure your information is safe and secure. We've partnered with the best in the business to ensure payments are handled in the best way possible. If you are wondering about the privacy & security around payments made via the Plaid integration, you can read their full privacy policy here: Plaid Privacy Policy.
Don't see the option to login to your bank in RentRedi after updating?
Try uninstalling and reinstalling the app. If that still doesn't resolve the issue, please message our chat support team!
You do NOT need to download the Plaid/a different app. You just need to update your RentRedi tenant app & payment method within the RentRedi tenant app.
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