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Landlord Help: Rent (Charges, Fees, Payments)
Find helpful articles related to setting up and rent charges, late fees, partial/block rent payments, recording rent paid, creating/viewing/deleting rent charges or payments.
How long to process and receive rent payments?rent collection, receive rent payments, transfer payments, deposit funds, payment processing, receive money, bank account,
Will new tenants see an old tenant's unpaid charges?unpaid charges, new tenant, old tenant
Payments: FAQsprocessing time, how to view the pending payment, how to view deposits
Processing Fees for Rent Paymentsprocessing fee for card, processing fee for rent, who pays process fee
Let Tenants Pay Rent with a Link on Your Websiteonline payments, pay rent online, web portal for tenants, renter pay online, embed tenant payment link on site
Pay the $1 ACH Fee For Your TenantsHow to pay ACH-fee, how to take over ACH fee, ACH fee for landlords
Setting ACH Only for Tenant PaymentsYou can prevent or block credit and debit card payments and allow tenants to ONLY pay directly from their bank accounts via ACH.
Set Up Auto-Late FeesSet up the late fees, automatically add late fees when rent is unpaid
Block Payments from TenantBlock all payments or block partial payments during eviction
Securely Upload Underwriting Documentsupload deed, upload underwriting documents, submit documents, submit underwriting document, submit deed, upload property manager agreements
Set Late Fee as Separate Charge from Renttwo charges for late fee and rent, how to create late fee separate from rent
Fix Tenant Paying Rent, But Not Late Feescombine late fee and rent, make late fee and rent one charge, one charge for late fee and rent, add late fee until rent is paid
Create a ChargeAdd charge, add rent, create rent, create charge, utilities, late fees, bills, maintenance fees, parking fees, HOA fees,
Create Charge for Security Depositsecurity deposit charge, how to charge for security deposit
Create Charge Visible to Individual Tenantscharges for one tenant, hide charges from other renters
Creating Charges for Month-to-Month Leasesmonth-to-month lease, month-to-month tenant, month-to-month renter, m2m lease, m2m renter, m2m tenant, monthly lease renewal
Create Charges for Past Due Datescreate past charges, add retroactive charges, previously paid charges
Update a Charge for Rent Forgivenessrent forgive, update charge for new amount, discount on rent
Set Up Prorated Rent for a Tenantprorate rent, prorated payments, prorated charge
How to Automatically Collect for Utilitiesbilling tenants for utilities, recurring charges for utilities
Understanding Charge ActionsCharge actions allow landlords and property manager to send reminders to tenants, receive payments outside of RentRedi, or modify charges.
Editing a ChargeThe due date for any specific charge can be modified at any time by editing the charge details.
How Tenants Can Schedule Recurring Rent RemindersTenants Schedule Recurring Reminders for themselves
Create Singular or One-Off Chargecreate one charge, make singular charge, utilities charge, bill charge, how to make one-off charge
Create Automatic Rent Increasesrent increase, create rent increase charge, add rent increase
How to Create Section 8 Chargessection 8, HUD, charges, external payment, manual entry,
How to Add a Payment ReceivedAdd Payment Received, record a payment, cash, check, money order, Section 8 Voucher, payment outside of RentRedi, pay with check, not online
How to Add Section 8 PaymentsAdd Payment Received, record a payment, cash, money order, Section 8, voucher, payment outside of RentRedi, housing authority, HUD, benefits
How to Record Multiple Months Paid (outside of RentRedi) by TenantRecord payment, rent paid, outside RentRedi, rent check, cash, partial rent payment, paid with check, check, paid outside, paid external
Rent Charges & Time Zonescharges showing as due different from tenants, lease dates one day behind, change in lease dates, time of rent changes
Overpayment/Underpayment on Charges- Manual Entryoverpaid rent, underpaid rent, overpayment, underpayment, Add Payment, Manual Entry, overage,
Edit Payment Made for Wrong Monthhow to edit charge details, wrong rent paid, renter paid for future month, tenant paid wrong month
Check if Tenant is Connected to Chargerenter connected to charge, connect charges to tenant, view charges for tenant
Troubleshooting: Auto-Pay Not Running for a Tenantautopay help, autopay didn't run for tenants, autopay renters,
Does Changing Rent Amount Affect Tenant's Auto-Pay?change charge for auto-pay. update rent auto-payment
Authorized Payments on Behalf of Tenanteft authorization, make online payments, make authorized payments for tenants
Update: Expedited Fundingfaster funding, next day funding, single day hold
ACH Returns 101ACH Returns are the digital equivalent of a bounced check. RentRedi helps landlords and property managers document these and collect payment
Contest a Credit Card ChargebackTenant payments made via credit card can later be disputed and have chargebacks issued, these disputes must be contested in a timely manner.
Clawbacks Due to ACH ReturnsACH clawbacks due to failed payment may result in funds being deducted from future deposits or withdrawn from the connected deposit account.
Clawbacks Due to Tenant Initiated DisputeACH clawbacks due to disputed transactions can be result in funds being withheld or withdrawn from the connected deposit account.
Manually Document a Returned PaymentIn rare cases RentRedi is not able to update a tenant's charge when a payment fails. These steps allow tenants to resubmit payment.
ACH Return FAQCommon questions about timelines and availability of funds. ACH returns are rare but understandably frustrating.
Disputing a Chargebackchargeback, dispute chargeback, chargeback dispute, tenant chargeback to dispute
Other Fraud - Card Absent Environmentchargeback, dispute chargeback, fraud tenant charge, tenant payment reported as fraud
Refund Posted Against Your Merchant Accounta refund has been posted against your Rentredi merchant account, negative payment, rejected, failed, unsuccessful, NSF, insufficient funds,
Deposit Tracking!individual deposits, batched deposits, separate deposits, track money, track transfers, track deposits
How to View TransactionsHow to View Transactions, see deposits
How to View a Paymentfind payment record, rent payments, payment details, receipt of payment, payment history, access past payments by unit or renter
How to View Charges for a UnitView charges, charge details, charge history, access past payments by unit or renter
Find Individual Payments in a Depositfind who paid deposits, deposits, find transactions, see payments in deposits
Can I Get Separate Transfers for Deposits?separate deposits, individual deposits, deposit tracking
How to Get a Tenant Ledgertenant ledger, ledger for tenants, running balance, receipt, pdf, charges,
How to View Charges for a TenantView charges, charge details, charge history, access past payments by unit or renter, history of tenant's payments
How to Delete a ChargeDelete a Charge / Remove a Charge / Delete Late Fee Charge
Delete Duplicate Chargesremove duplicate rent charges, remove duplicate lease charges
How to Refund a TenantRefund Tenant, Void Transactions
How to Delete All Future ChargesDelete all future charges, delete future recurring charges
How to Delete a PaymentDelete a Payment / Remove a payment
How To Void a Payment in Propayvoid tenant payment, reverse payment, reverse rent payment, refund payment
1099-K Convenience Fee Write-Off1099K fees, filter out convenience fees for 1099-K
Report of Security Depositsexport security deposits, print security deposits, security deposit report
1099-K FAQs1099-k help, 1099-k question, 1099-K forms, update 1099-K
1099-K IRS Form and ProPay Inctax form, IRS form, faqs for 1099-k
1099-K Amount Thresholdtax info RentRedi, payment processing taxes, 1099-K, 1099-K If You Never Used RentRedi
How to Get Corrected Names on Your 1099Kupdate names 1099k
Remove Convenience Fees from Reportsremove convenience fees from reports, filter out convenience fees, hide convenience fees
Discrepancies in 1099-Ks1099-Ks, taxes, convienences fees, returns
RentRedi vs Quickbooks for ACH Payments
How to Manage Accounting with RentRediSimplify accounting for rent payments using REI Hub, rental property accounting software
How to Export PaymentsExport Payments / rent payments to Spreadsheets or Quickbooks / View All Past Payments, Monthly Reports
Exporting Invoices and Payments to Quickbooks OnlineHow to Export your Tenant Charges and Your Tenant's Payments to Quickbooks Online
Understanding and Resolving1099-K B NoticesB Notice requires immediate action to fix mismatches in tax ID or business name for payment accounts to avoid holds, upload a W-9 to correct
How should landlords update their SSN/ IEN number on their 1099-K?update social security for 1099-K, update IEN for 1099-K
How do I update my address for 1099-K?address update for 1099-K, need to change address for 1099-K
How long will it take to get my updated 1099-K after requesting a change?1099-K request change, updated 1099-K, how long to request 1099-K
Incorrect Amount on my 1099-K Form1099-K incorrect amount, wrong amount on 1099-K, 1099-K showing wrong amount
How do I update the name on my 1099-K form?change name on 1099-K, update name on 1099-K, wrong name on 1099-K
1099-K: Why is the security deposit counting towards collected income?1099-K income, 1099-K security deposit
How will I receive my 1099-K form?get 1099-K, how do I get my 1099-K, looking for 1099-K form, 1099K, 1099, access, download, portal, dashboard, how to download my 1099k,
When will the 1099-K forms be sent?when does my 1099-K arrive, when will I get my 1099-K, how long to get my 1099-K
What address will my 1099-K forms be sent?address for 1099-K, looking for 1099-K, how do I know the address of my 1099-K form
Why did I get two 1099-K forms?1099-K form for credit card, 1099-K form for ACH, 2 forms for 1099-K, second copy, 2nd copy of 1099-K, 2nd form
How are totals calculated for 1099-K forms?1099-K totals, figure out totals for 1099-K
1099-K: Why is the reported total gross payment amount higher than what I collected in rent?total gross payment on 1099-K, 1099-K total gross payment
How long to correct a 1099-K?fix 1099-K, correct 1099-K
1099-K and data were reported to the IRS on the wrong Tax ID?wrong tax ID on 1099-K, wrong 1099-K tax identification
How long will to receive a corrected or updated copy of a 1099-K?How long to receive a corrected or updated copy of a 1099-K? Processing requests for new forms may take up to 4-6 weeks.