Did your REI Hub subscription fail to renew? Don’t worry! You can quickly get back on track with these simple steps.
Phase 1: Update Your Payment Method in RentRedi
From your RentRedi Dashboard, click your name in the top-right corner.
Select Settings.
Under Account Settings, find the Payment Method section.
Click Edit Payment.
Enter your new payment information.
Click Save
Your payment method is now updated. ✅
Phase 2: Reactivate REI Hub
Reactivating your portfolio is easy—you just follow the same sign-up flow as when you first activated REI Hub:
From your RentRedi dashboard, click ❯❯ at the top left to expand the side menu.
Go to Payments ➜ REI Hub.
Click Reactivate.
Click Get Started for your assigned plan.
Note: The plan is based on the number of units on your account.
Click Complete Purchase.
Done! 🎉 Your portfolio is now reactivated. You can continue logging in and managing your rental property accounting!
Need Help? 💬
Contact us! RentRedi Chat Support is available 24/7. You can reach us through the chat bubble in the bottom right corner of the RentRedi dashboard.

