Need to update the payment account linked to your property? No worries — we’ve got you covered! 🏦
Follow this quick guide to update your property’s payment account connection in just a few simple steps!
Steps to update your account connections: 👇
From your RentRedi dashboard, click the Sidebar Toggle.
Click Payments, then select Payment Accounts.
You'll see your Payment Accounts page, then click on Property Connections.
To update or change a connected account, click the dropdown menu next to the property and select the payment account you want to connect.
If you want to connect a specific payment account to a unit, click the arrow next to the property address to expand the list of units.
Click the dropdown for the unit's Primary or Security Deposit account, and choose the payment account you want to connect.
Note: “Inherit from Property” means the unit is using the same payment account that is assigned at the property level.
You can set a Global default account for automatic connections when you create/add new properties in RentRedi.
Click the Pencil button for Global Primary or Global Security Deposit, then select the payment account you want to set as your default account.
Done! 🎉
Tip: 💡
The Primary payment account receives all standard payments such as rent, late fees, repairs, utilities, and other charges.
The Security deposit account (optional) receives payments for charges labeled “Tenant Security Deposits Held.”
“Inherit from Property” means the unit is using the same payment account that is assigned at the property level.
Don’t see the payment account you want?
Click + Add New to add a new payment account.
Have a property that's not collecting payments?
You can choose Skip Connection for the property. Note: Selecting this option skips the property from payment collections.