You can now easily identify manually recorded payments, review payment details, and export payment records to keep track of how payments are recorded! 🎉
What's New
Review staff entries quickly: Filter for manual payments and compare recorded entries with your payment records.
Identify manual payments at a glance: A Manual badge marks manually recorded payments, including those recorded as ACH.
Get clearer exports: The exported file now includes a Source column to help you identify how each payment was recorded.
How to Find Manual Payments
From your RentRedi dashboard, click ❯❯ (Expand sidebar) at the top left.
Go to Payments ➜ Payments & Returns.
Under the Paid column, filter by Date, Property, Unit, or Tenant to narrow your search. Then, under All Payment Sources, select Manual.
You'll see the recorded payments that match your filters.
Tip: If no payments appear, adjust your filters or click Clear Filters to reset them.
How to Edit or Delete a Manual Payment
Go to Payments ➜ Payments & Returns.
Filter and set the All Payment Sources to Manual.
Locate the payment you want to update, then click it.
Edit the payment details or delete the payment as needed.
Make sure to review the details carefully before saving changes or deleting a payment record.
How to Export Manual Payment Records
Go to Payments ➜ Payments & Returns.
Apply your desired filters to narrow down the payments you want to include.
Click Export to download the Payments CSV.
Can't Find a Payment?
Check your filters and make sure Manual is selected under All Payment Sources. If the payment still doesn't appear, contact RentRedi Support for help.
Need help? 💬
Contact us! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.