If you experienced issues receiving the $0.01 micro-deposit used to verify your bank account and contacted our support team, you may have been granted access to an alternate ACH payment method. This option allows you to enter your account and routing numbers directly through Stripe.
Important: Make sure to use the ACH routing number specifically designated by your bank. Some banks provide different routing numbers depending on the region, state, or type of transaction. To avoid delays or failed payments, confirm both your account number and ACH routing number with your bank before entering your information.
Once confirmed, follow the steps below: 👇
Log in to the RentRedi App and tap Rent
Select the charge you would like to pay
Select the payment method New Bank Account (w/ acct number)
Enter your Account and Routing numbers
Enter the personal information your bank has on file
Save your payment method
Wait 1-2 business days for the micro-deposits to hit your account
When the micro-deposit appears in your bank account, look for a code in the transaction description that begins with 'SM'
Log in to the app and tap Rent
Tap a charge that you'd like to pay
Tap your saved bank account
Enter the code
Your payment method will be saved
You can then use it to submit your payment
Done!🎉
💬 Need help?
RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.