Tenant Help

Find helpful articles for tenants here! How tenants can set up account, link to landlord, set up payments, prequalify, apply, complete background check, and send maintenance requests

Ed Barone avatar Ryan Barone avatar Crystal Abing avatar
56 articles in this collection
Written by Ed Barone, Ryan Barone, and Crystal Abing
Payments

How to Pay Rent with ACH/Bank Account

How tenants pay rent -- add / save a payment method, bank account, ACH, card
Ed Barone avatar
Written by Ed Barone
Updated over a week ago

How to Pay Rent (or Pay Rent Early)

How to pay rent early, make early rent payment, how to pay rent, make payment for rent, how to pay using rentredi
Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

How to Pay Rent with Cash via Chime

tenants who pay with cash, cash rent payments
Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

How to Pay Rent with Card

pay with credit card, pay with debit card
Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

How to Bundle Payments

how tenants can bundle payments
Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

How to View a Payment Record (for Tenants)

(For tenants) View a record of payment / receipt of payment / payment history, confirmation of rent payment, confirm payment made, invoice
Ryan Barone avatar
Written by Ryan Barone
Updated over a week ago

Saving Your Payment Method

Tenants can save their payment methods to make paying faster and easier
Ryan Barone avatar
Written by Ryan Barone
Updated over a week ago

How to Make a Partial Payment

How to Make a Partial Payment (as a tenant), pay rent
Ryan Barone avatar
Written by Ryan Barone
Updated over a week ago

Schedule Recurring Rent Reminders

how to schedule rent reminders, monthly rent reminders, automatic rent reminders
Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

How to Change Between Units to Pay Rent

pay rent for more than one, rent for two apartments, multiple rents, switch units to pay rent
Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

Tenants: Delete payment method

How tenants remove / delete a payment method, bank account, ACH, card
Ryan Barone avatar
Written by Ryan Barone
Updated over a week ago
Prequalifications, Applications, & Background Check (Tenant Screening)

Tenant: How to Find Unit Code

tenant unit code, how to find unit code tenants, app is asking for a unit code, find unit code for application
Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

How to Prequalify for a Unit

how to prequalify for apartment or unit with RentRedi!
Ed Barone avatar
Written by Ed Barone
Updated over a week ago

Application + Manual Tenant Screening Flow

application and screening flow, background check flow, how to submit tenant screening, how to submit background check
Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

How to Apply for your Apartment

Use these steps to apply for your new apartment!, application status, pending application,
Ed Barone avatar
Written by Ed Barone
Updated over a week ago

Application + Auto-Tenant Screening Flow

Tenant application, tenant background check, screening flow, how to submit tenant screening, how to submit background check
Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

Completing a Background Check Request

Here are the steps to follow when you are completing a background check!
Ed Barone avatar
Written by Ed Barone
Updated over a week ago

Is it Safe to Enter My Information for Tenant Screening?

tenant screening, data security, information safety
Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

Troubleshooting: Manual Verification for Tenant Screening

manual verification for background check, transunion help with screening issues
Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

Troubleshooting: Entered Wrong Information in Tenant Screening

Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago