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Tenant Help
Tenant Help

Find helpful articles for tenants here! How tenants can set up account, link to landlord, set up payments, prequalify, apply, complete background check, and send maintenance requests

Crystal Abing avatarRyan Barone avatarCharlie avatar
4 authors83 articles
Tenant Onboarding Videos: See How It Works!Tenant onboarding, demo video for tenants, tenant help, how can i see what tenant side looks like
Tenant Referral Letter to Landlordrefer your landlord to RentRedi
What is the fee for a Debit Card when paying rent?debit card, rent payment
Tenant ACH Payments without PlaidACH, Plaid, tenant payments, bank account, rent, alternate, micro-deposit, microdeposit, how to, payment route, alternative,

How to Pay Rent with a Bank Account (ACH)How to, tenants, pay rent, add a payment method, bank account, ACH, card, tenant, microdeposit, micro-deposit, renter, link, connect
Tenant Web Payment Portalonline payments, pay rent online, web portal for tenants, renter pay online
How to Pay Rent (or Pay Rent Early)How to pay rent early, make early rent payment, how to pay rent, make payment for rent, how to pay using rentredi
How to Pay Rent with Cash via Chimetenants who pay with cash, cash rent payments
How to Pay Rent with Cardpay with credit card, pay with debit card
How to Bundle Paymentshow tenants can bundle payments
How to View a Payment Record (for Tenants)(For tenants) View a record of payment / receipt of payment / payment history, confirmation of rent payment, confirm payment made, invoice
Saving Your Payment MethodTenants can save their payment methods to make paying faster and easier
How to Make a Partial Paymentpay part of rent, pay a portion of rent, make a partial rent payment, how to pay part of your rent
Schedule Recurring Rent Remindershow to schedule rent reminders, monthly rent reminders, automatic rent reminders
How to Change Between Units to Pay Rentpay rent for more than one, rent for two apartments, multiple rents, switch units to pay rent
Tenants: Delete payment methodHow tenants remove / delete a payment method, bank account, ACH, card
Pay with Card Option Not Showingcard payment not available, can't see card rent payment
Download Payment History for Tenantsview payment history, tenant payment history, download tenant payments
Credit Card Convenience ChargesWhen using a credit card to make a payment in RentRedit, the convenience fee is calculated as a percentage of the whole transaction
Set Up Multiple Monthly Automatic Paymentsautomatic rent payments, automatically pay rent, multiple auto-pay dates
How to Make Partial Payment on Tenant Web Portalpay rent online, pay part of rent online, submit partial payment, tenant web app, tenants pay online

Prequalify Through Tenant Web Portalprequalification online, prequalify form, online tenant application, web application for prequalify
Apply Through Tenant Web Portalapplication, online application, renter application form
TENANT WEB PORTAL (for Tenants)online application, online form, prequalification online, application form
How to Prequalify for a Unithow to prequalify for apartment or unit with RentRedi!
How to Apply for Your Apartment from RentRedi's Mobile AppUse these steps to apply for your new apartment!, application status, pending application, mobile application
Completing a Background Check Requestfinish tenant screening, submit background report
Tenant: Uploading Bank Statementsapplication documents, documents for renters, tenant application help
Tenant: Uploading Letter of Employmentapplication documents, documents for renters, tenant application help
Tenant: Uploading Tax Returnsapplication documents, documents for renters, tenant application help
Tenant: Uploading W-2sapplication documents, documents for renters, tenant application help
Tenant: Uploading Pay Stubspay stub help, application help, tenant application, renter pay stub
Tenant: How to Find Unit Codetenant unit code, how to find unit code tenants, app is asking for a unit code, find unit code for application
Application + Manual Tenant Screening Flowapplication and screening flow, background check flow, how to submit tenant screening, how to submit background check
Application + Auto-Tenant Screening FlowTenant application, tenant background check, screening flow, how to submit tenant screening, how to submit background check
Is it Safe to Enter My Information for Tenant Screening?tenant screening, data security, information safety
Troubleshooting: Manual Verification for Tenant Screeningmanual verification for background check, transunion help with screening issues
Troubleshooting: Entered Wrong Information in Tenant Screening