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How to Cancel Your Insurance Policy Purchased Through RentRedi

cancel insurance, cancel tenant insurance, cancel SURE insurance

Crystal Abing avatar
Written by Crystal Abing
Updated over 10 months ago

If you purchased an insurance policy through the RentRedi app, your policy is with SURE Insurance, not RentRedi.


📌 Please note: RentRedi does not manage or control these policies and is unable to cancel them on your behalf.

🤝 Who Manages My Policy?

All billing, policy management, and cancellations are handled directly by SURE Insurance.

❌ How to Cancel Your Policy

SURE makes it easy to cancel your insurance policy—with no cancellation fee.

Just follow these steps:

1. 📞Call SURE Insurance at 800-481-0661
You'll be connected with a friendly, licensed insurance agent.

2. 📝 Have your SURE policy number ready
This helps the agent locate your account quickly and assist you more efficiently.

⏰ SURE Insurance Support Hours

  • 🗓️ Monday–Friday: 8:00 AM – 5:00 PM PST

  • 🚫 Weekends: Closed

🕒 Response Time

SURE typically responds to all customer inquiries within 24 hours on business days.
If you reach out over the weekend, expect a response by the following Monday once the team is back in the office.

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