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"App not available in region or country"
"App not available in region or country"

When trying to download the app, the app store needs to be set to the United States or you will get "App not available in region or country"

Ryan Barone avatar
Written by Ryan Barone
Updated over 3 months ago

Did you (or a tenant) try to download the RentRedi app and receive this error?
"App not available in region or country" 

No problem!  

RentRedi is currently only available in the United States.  When trying to download the app, the app store needs to be set to the United States.

Here's how to fix this issue:

For iPhone:
Source: Apple

  1. Open the Settings app on your iPhone.

  2. Tap your name, then tap Media & Purchases.

  3. Tap View Account. You might be asked to sign in.

  4. Tap Country/Region.

  5. Select your new country or region.

  6. Tap Change Country or Region.

  7. Tap your new country or region, then review the Terms & Conditions.

  8. Tap Agree in the upper-right corner, then tap Agree again to confirm.

  9. Select a payment method and enter your new payment information and billing address, then tap Next.

  10. You must enter a valid payment method for your new country or region.

For Android:
Source: Google Play

  1. On your Android device, open the Google Play Store app

  2. At the top right, tap the profile icon.

  3. Tap Settings > General Account and device preferences > Country and profiles.

  4. Tap the country where you want to add an account.

  5. Follow the on-screen instructions to add a payment method for that country


Questions still?  Click the blue button in the bottom right and message us.  We'll help answer and then improve this. 😊

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