By processing payments through RentRedi, you are the proud holder of a merchant account. With great power comes the great responsibility of response code awareness.
Response codes are automated codes, typically from the tenant's bank. They communicate the status of a processed payment. Below is a list of response codes you may see, to give you insight into the Stripe Connect or Propay payment processing.
Response Code | Overview | Details |
R00 | Successful Payment | This payment has been processed normally. |
R01 | Insufficient Funds | The payment failed due to insufficient funds. |
R02 | Account Closed | The bank account that submitted the payment has been closed and can no longer process payments. |
R03 | No Account Found | The specified bank account could not be located using the given information. |
R04 | Invalid Account Number | There is an issue with the account number associated with the transaction. |
R06 | Returned per ODFI's Request | The originating depository financial institution (ODFI) has returned the transaction because of an issue identified on its end. |
R07 | Customer Revoked Authorization
| The transaction was reported as conflicting with the initial terms of the payment. |
R08 | Payment Stopped | The customer has stopped payment on a transaction. |
R09 | Uncollected Funds | The customer does not have enough available funds in their account to cover all of their pending transactions. |
R11 | Check Truncation Entry Return | The customer advises the transaction is not within the Authorization Terms. |
R16 | Account Frozen | The account has been frozen, preventing any debits or credits from being processed. |
R20 | Non-Transaction Account | Non-transaction accounts, such as savings accounts, do not allow electronic transactions, such as electronic debits or credits. |
If you have any questions about a transaction, reach out to our support team.
We're happy to help!