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Chat with Your Tenants

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Written by Riz

You and your tenants can now start communicating directly within RentRedi! 🙌

Take the tour to see it in action

Watch the Demo Video 🎥

Check out our demo video to walk through the chat feature step-by-step!

Send a Chat Message

Follow these easy steps to start chatting with your tenants: 👇

  1. From your RentRedi Dashboard, click Send in the Communication tab.

  2. Click Send Chat.

  3. Under Send To: Search for the tenant, property, or unit you want to message.

  4. Title: A default title is provided — you can customize it if you’d like!

  5. Message: Type the message you want to send

  6. Your Name: Automatically pulls from your account — click Edit if you want to change it.

  7. Click Send Message

Done! ✅

View Message History

All your messages are stored in their conversation thread, making it easy to review previous communications and keep track of ongoing discussions.

Attachments and Files

If you want to send an attachment or files, simply open your conversation and click the paperclip icon 📎, then select the file from your device.

Note: You can upload images/photos, PDF files, and Microsoft Word documents (.doc and .docx).


Need help? 💬

Contact us! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.

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