You can now control which contacts your tenants can message through RentRedi Chat. 🎉
Set Your Chat Contact Settings
From your RentRedi dashboard, click your name in the top-right corner.
Go to Settings → Feature Settings.
Under Chat Contact Settings, choose who your tenants can contact:
Just Me — Only you
All Teammates — All teammates with access
Specific People — Choose specific teammates
Choose Where the Setting Applies
You can apply this setting at three levels:
Global Setting — All properties and units
Property Override — A specific property
Unit Override — A specific unit
Notes: If different settings are applied at different levels, the more specific setting takes priority:
Unit Override → Property Override → Global Setting
For example, if your global setting allows tenants to message all teammates, but a specific property is set to Just Me, tenants at that property can only message you. If a specific unit has its own setting, the unit setting takes priority over the property setting.
Need help? 💬
Contact us! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.