There may be situations where you need to unlink a tenant from a unit, such as when a tenant moves out or is evicted.
There are a couple of quick and easy ways to unlink a tenant in RentRedi. Check out the steps below! 😉
Unlink a Tenant from the Renters Page
From your RentRedi dashboard, click the Renters tab.
Find and select the tenant you want to unlink.
Scroll to the bottom of the tenant’s profile.
Click the Unlink Tenant button.
A confirmation pop-up will appear.
⚠️ Note: The tenant will receive a notification once they are unlinked.Click Unlink to confirm.
Unlink a Tenant from the Unit Details Page
From your RentRedi dashboard, click the Properties tab.
Select the unit where the tenant is currently assigned.
Under the Tenants section, click the “X” next to the tenant you want to unlink.
A confirmation pop-up will appear.
⚠️ Note: The tenant will receive a notification once they are unlinked.Click Unlink to confirm.
Important note:
Unlinking a tenant does not delete their charges or payment history. These records remain available in your account for reference.
You can find them by going to:
Properties → Units → Charges
Renters → Prior Tenants → Charges
These sections allow you to review all charges and payment history previously associated with the tenant. ✅