Want to delete a charge for a tenant or unit? No problem! š
You can delete charges directly from several places in your dashboard. Follow the steps below to delete a charge. š
From the Rent & Charges Page
From your RentRedi dashboard, click the āÆāÆ (Expand sidebar) button at the top left.
Go to Payments ā Rent & Charges.
In the Due in 30 days tab, find the charge you'd like to delete.
Click the charge.
Click Delete, then select Yes, Delete Charge in the pop-up.
From the Tenant's Profile
From your RentRedi dashboard, click the āÆāÆ (Expand sidebar) button at the top left.
Go to Tenants.
Find the tenant whose charge you'd like to delete.
Go to Charges.
Locate and click the charge you want to delete.
Click Delete, then select Yes, Delete Charge in the pop-up.
From the Unit Details Page
From your RentRedi dashboard, click the āÆāÆ (Expand sidebar) button at the top left.
Go to Properties & Units ā Units.
Select the unit.
Go to Charges.
Locate and click the charge you want to delete.
Click Delete, then select Yes, Delete Charge in the pop-up.
Note:
Charges are requests for money.
Payments are made by tenants toward each charge.
Charges appear in the tenantās app as money due.
Once a charge has been paid, it canāt be deleted. This keeps your payment history accurate and preserves records for accounting, legal, or other purposes.
Need help? āš¬
Contact us! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.