Want to remove or forgive a tenant's late fee?
No worries! Follow the instructions below! 👇
On your RentRedi dashboard, click the Renters tab
Click the tenant
Click Charges
Click the charge with the late fee
Under Charge Amount, delete and re-enter the amount that you want the tenant to pay (if the tenant already paid and you want to clear the balance, set the amount to the total your tenant paid)
After adjusting the Charge Amount, you will see the Late Fee amount is reduced or removed
When all set, click Save
Done! 🎉
Need more help?
RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.