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How to Message Your Tenant About a Maintenance Request

Riz Barandino avatar
Written by Riz Barandino
Updated over a week ago

Need to follow up or give an update on a maintenance request? We've got you covered! 🙌


👉Click the link below and we’ll guide you!

💬 Follow the steps to message your tenant:

  1. On your RentRedi Dashboard, click the "Send" icon under the Communication tab

  2. From the dropdown, select “Send Chat”

  3. Choose the tenant(s) you’d like to message

  4. Edit the title if you’d like — using the maintenance request name can help keep things clear!

  5. Type your message with the update or info you’d like to share

  6. Click Send

That’s it — your tenant will be notified! 🎉

🔔When they respond, you’ll receive an in-app notification and an email!

💬 Need help?

RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.


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