Need to follow up or give an update on a maintenance request?
We've got you covered! 🙌
💬 Steps to message your tenant from their Maintenance Request:
On your RentRedi Dashboard, click the Maintenance tab
Locate the maintenance request and click on it
Click the Chat tab
Choose the tenant(s) you’d like to message
Edit the title if you’d like — using the maintenance request name can help keep things clear!
Type your message with the update or info you’d like to share
Click Send
That’s it — your tenant will be notified! 🎉
🔔When they respond, you’ll receive an in-app notification and an email!
💬 Need help?
RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.