Looking for a maintenance request you submitted? No problem!
You can easily view your requests and their details from the RentRedi app or Tenant Web Portal. 🎉
RentRedi App
Log in to the RentRedi app.
Tap Repair.
From here, you can view your maintenance requests, including:
Title
Status
Category
Date Submitted
RentRedi Web Portal
Log in to the RentRedi Tenant Web Portal.
Go to Maintenance.
You'll find your maintenance request details, including:
Title
Status
Category
Date Submitted
Attachments, such as photos or videos submitted with the request
Note: Clicking a maintenance request starts a chat linked to that request. Everyone with access to the request, including the landlord, tenants, and teammates, can view and reply to the conversation.
Viewing Requests for Multiple Units
If you're connected to more than one unit, select the address to switch between units and view their maintenance requests.
If your unit isn't showing, you can view past maintenance requests using this link.
Contact Your Landlord
You can use the chat feature within a maintenance request to message your landlord, share updates, or ask about the request.
Note: You must still be connected to the unit to use the chat feature and contact your landlord through the maintenance request.
Don't See a Past Maintenance Request?
If you can see your unit but a previous maintenance request isn't showing, the request may have been deleted. Contact your landlord directly to ask if they can provide a copy of the request.
Need Help? 💬
RentRedi Chat Support is available 24/7! You can reach us through the chat bubble in the bottom-right corner of the RentRedi dashboard.