Want to delete or forgive a tenant's late fee? No worries!
Follow the instructions below! 👇
On your RentRedi dashboard, click the Renters tab
Click the tenant
Click Charges
Click the charge with the late fee
Under Charge Amount, delete and re-enter the amount that you want the tenant to pay (if the tenant already paid and you want to clear the balance, set the amount to the total your tenant paid)
Optional: You can also edit the description to say "Rent" only
After adjusting the Charge Amount, you will see the Late Fee amount is reduced or completely removed
When you're done, click Save
You've done it! 🎉 The late fee has successfully been deleted for your tenant!
Need more help?
RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.