“My rent isn't due for a late fee until after the 5th, so why am I already getting late rent reminders on the 2nd?”
Are you experiencing the same situation? Are you receiving late rent reminders but don't see any late fees on your account? No worries, we can help!
How do rent reminders and late fees work?
In RentRedi, rent reminders and late fee rules are separate settings that your landlord can configure independently.
Here's how they work: 👇
Rent reminders: Notify you when rent is due or overdue, based on the schedule your landlord has set.
Late fees: Determine when a late fee applies and how much you'll be charged if your rent remains unpaid.
Example
Your landlord may have set up daily rent reminders starting on the 2nd, but late fees may not apply until after the 5th.
In this situation, you'll receive reminders before any late fees are added to your account.
Need Help With Your Rent Reminders or Late Fees?
If you're unsure about your rent status, when late fees apply, or why you're receiving reminders early, contact your landlord directly through RentRedi.
Your landlord manages these settings and can clarify the rules or make adjustments as needed. ✅
Key takeaway: Receiving a rent reminder before a late fee is applied doesn't necessarily mean something is wrong. Your landlord may have scheduled reminders to go out earlier than late fees take effect.
Need Help? 💬
Contact us! RentRedi Chat Support is available 24/7. You can reach us through the chat bubble in the bottom right corner of the RentRedi dashboard.