With Send Money, you can securely send funds directly from your RentRedi Payment Account to anyone outside of RentRedi, without needing their bank account information! 🎉
You can use Send Money to:
Return a tenant's security deposit
Transfer an owner's earnings
Reimburse a tenant
Pay vendors or contractors
Send other eligible payouts
How to Send Money
From your RentRedi dashboard, click ❯❯ (Expand sidebar) at the top left.
Go to Send Money ➜ Payouts
Click Send Money in the upper-right corner.
Enter the amount.
Click Add Recipient and enter their information:
Select the recipient type, then enter their name, email, and phone number.
Tip: Previously used recipients appear under Most Frequent Recipients for quicker selection.
Under Send From, select the payment account you want to use.
Important: Only payment accounts fully set up and ready for payouts can be selected. Accounts that need setup appear under Not Set Up. Select one to view instructions for reconnecting or completing the setup.
Review the payout details:
Funding-ready timeline: Check the estimated timeline for when the funds are expected to be ready, based on your payment account’s risk level.
Internal Notes (optional): Add notes for your records.
Send a confirmation to my email (optional): This is enabled by default. Uncheck it if you don’t want to receive a confirmation email.
Click Send Payout.
Enter the one-time verification code sent to your two-factor authentication (2FA) phone number.
Once your code is verified, your payout will be submitted.✅ From the confirmation screen, you can send another payout, review your recent payout, or click Done to exit.
How Recipients Claim Their Payout
After you send a payout, the funds are processed from your selected payment account. The process may take a few days or up to a week, depending on factors such as bank holidays and processing times.
Here’s how recipients receive their funds:
Payout notification: The recipient receives an email letting them know the funds are on the way.
Payout ready: Once the funds are ready, the recipient receives another email prompting them to securely complete their payout setup.
Bank account setup: The recipient enters their own bank account information to receive the funds.
Withdrawal: After completing setup, the recipient can withdraw the funds to their bank account.
Good to know: If the recipient’s payout setup link has expired or was already opened, Stripe automatically sends a fresh setup link so they can finish adding their bank details. You don’t need to resend the original notification email.
How to Resend a Payout Setup Link
If a recipient can’t find their payout email or needs a new setup link, you can resend it from the payout details.
Go to Send Money ➜ Payouts.
Select the recipient’s payout.
Under Recipient Details, click Resend.
Teammate Access
Your teammates can use Send Money and process payouts if they have the appropriate permissions.
👉 Check out How to Edit a Team Member’s Access to learn how to grant teammates the necessary permissions.
How to Manage Your Payouts
The Send Money page has three tabs to help you manage your activity:
Overview: View a summary of your recent Send Money activity.
Payouts: View your pending and completed payouts, along with their current statuses. Click a payout to expand it and view more details.
Recipients: View and manage recipients you’ve previously sent money to.
Keep Recipient Banking Information Secure
RentRedi never requires you to collect or store a recipient's bank account information. Recipients securely provide their own banking details during payout setup, helping keep their financial information protected.
Need help? 💬
Contact us! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.