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How to Record Multiple Months Paid (outside of RentRedi) by Tenant

Record payment, rent paid, outside RentRedi, rent check, cash, partial rent payment, paid with check, check, paid outside, paid external

Ryan Barone avatar
Written by Ryan Barone
Updated today

If a tenant paid for multiple months before you joined RentRedi or outside of the system (like by check, cash, etc.), and you’d like to record it all at once, here’s how to do it! 👇

If you don’t have a charge created yet:

  1. Go to your RentRedi dashboard

  2. Click ➕ Add Charge or Lease + next to the Rent tab

  3. Set the Charge Type to Other

  4. Set the Due Date to the date the payment was made

  5. Under Book To, choose where this charge should be categorized

  6. Add a description (e.g., "Rent (July - December)")

  7. Click Continue

  8. Select the tenant(s) for this charge

  9. Click Continue again

  10. Enter the total amount received (e.g., $5,780)

  11. Click Continue

  12. Review the charge, and if needed, click the date to update it

  13. Click Save

🔹 Now to add the payment:

  1. Click View Charges

  2. Click on the charge you just created

  3. Click Add Payment

  4. Enter the payment amount (e.g., $5,780)

  5. Enter the date and payment method

  6. Click Save

If you already have charges created:

You can still apply a lump-sum payment to one of the charges:

  1. From the dashboard, click Properties

  2. Select the unit

  3. Click the Charges tab

  4. Find and click on an unpaid charge

  5. Edit the description to reflect the months covered (e.g., "Rent (July - December)")

  6. Update the amount to the total payment received (e.g., $5,780)

  7. Click Add Payment

  8. Enter the payment amount, date, and method

  9. Click Save

👉 You can then delete the other charges for the months included in this lump-sum payment to avoid duplicates or confusion.

🎉 And that’s it—you’re all set!

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