If a tenant paid for multiple months before you joined RentRedi or outside of the system (like by check, cash, etc.), and you’d like to record it all at once, here’s how to do it! 👇
✅ If you don’t have a charge created yet:
Go to your RentRedi dashboard
Click ➕ Add Charge or Lease + next to the Rent tab
Set the Charge Type to Other
Set the Due Date to the date the payment was made
Under Book To, choose where this charge should be categorized
Add a description (e.g., "Rent (July - December)")
Click Continue
Select the tenant(s) for this charge
Click Continue again
Enter the total amount received (e.g., $5,780)
Click Continue
Review the charge, and if needed, click the date to update it
Click Save
🔹 Now to add the payment:
Click View Charges
Click on the charge you just created
Click Add Payment
Enter the payment amount (e.g., $5,780)
Enter the date and payment method
Click Save
✅ If you already have charges created:
You can still apply a lump-sum payment to one of the charges:
From the dashboard, click Properties
Select the unit
Click the Charges tab
Find and click on an unpaid charge
Edit the description to reflect the months covered (e.g., "Rent (July - December)")
Update the amount to the total payment received (e.g., $5,780)
Click Add Payment
Enter the payment amount, date, and method
Click Save
👉 You can then delete the other charges for the months included in this lump-sum payment to avoid duplicates or confusion.
🎉 And that’s it—you’re all set!
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