Troubleshooting Rotated Photos on Listing

how to rotate photos, photos uploaded wrong on realtor.com, photos from Zillow are sideways

Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

Photos look correct on RentRedi's listing but not on Realtor.com's or Zillow's site? Here's how to fix it!

Take the tour, and we'll show you how. 😊

Or, follow the instructions below!πŸ‘‡

  1. From your RentRedi dashboard, click "Properties"

  2. Select the listing you want to rotate the photos for

  3. Click "Edit Listing"

  4. Click the curved arrow buttons that appear in the bottom corners of the picture to rotate the image until it is upright again

Why does this happen?

Uploaded images often have attached metadata that indicates the photos should be rotated – this can cause issues on different sites since not all programs handle photo rotation data the same.

By rotating the photo until it's upright after you upload it, the metadata will be cleared. It will be updated on Realtor.com in the next 6 hours! 😊

Did this answer your question?