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Email Verification Troubleshooting

verify email, haven't received verification email, can't verify account, email verification didn't send

Crystal Abing avatar
Written by Crystal Abing
Updated over 2 months ago

If you haven't received your verification email, here's how to find it or send it again!

Check Your Spam Folder

As much as we don't like it, sometimes our emails go to Spam! ๐Ÿ˜„

You can check your Spam folder or search "RentRedi" in your inbox search bar to see if you were sent your verification email.

Resend the Verification Email

Go into your account and re-trigger the verification email using the "Resend Email" button.

Checking the Verification Email

  • The verification email will have a subject line: RentRedi New Verification Code

  • The verification code will be sent FROM: [email protected]

Need additional help? Contact Us!

  • Message RentRedi chat support by clicking the blue circle on your screen & let them know you need help verifying your email!

  • If the email used to sign up is incorrect, you can visit app.rentredi.com/updateEmail to update your email address. You donโ€™t need to verify your email if you update, just type in your email address and password.

  • Then you should be all set! ๐ŸŽ‰

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