RentRedi

Ryan Barone

Crystal Abing

Tyson Jones

Find helpful articles on how to set up or get help with your account, contact us, change email notifications, change payment methods, change subscription, and un/resubscribe.

Landlord Help: Account Setup

get set up, setup, add properties, add payment method, add tenants, create charges

Your RentRedi Setup Checklist

RentRedi uses Stripe Identity for identity verification for fraud detection and authentication to improve the services we provide.

ID Verification

How to download the RentRedi Owner App on Android phone

How to Download RentRedi Owner App for Android

If you forget your password and are unable to login, you can reset your password 😄

How to Reset Your Password

missing password email, password reset email, find password email

Password Reset Email Not Received

change company name, update company name, edit profile information

How to Edit Company Name

Canada info, Canadian citizen who owns property in US

Canadian Citizen With US Property

password reset, email not found, user not found

Troubleshooting: User Not Found

Account Help

Update your email notifications any time from your settings. Change / Turn off / Turn on / Modify Email Notifications

Customizing Your Email Notifications

verify email, haven't received verification email, can't verify account, email verification didn't send

Email Verification Troubleshooting

Email Notifications

save filter, save custom sort, change default view of renters

Save Filter/Sort as Default Setting

create report for property, filter by properties

Filter by Property for Exporting Reports

filter columns, download spreadsheet, sort columns, filter sections, sort sections, custom reports, filtered report

Create Custom Reports (Filter and Sort Dashboard Columns)

export to spreadsheets, export Renters / tenant roster, list of tenant, print list, download custom reports, print reports, get reports

How to Export Reports

reports, balance due, how to see balance due for renters, balance due for tenants, balance due for properties

Check Balance Due Columns

Reports

change payment plan, upgrade payment plan, update payment plan, change plan, annual plan, monthly subscription, change subscription

How to Change Subscription (Monthly, 6-Month, Annual)

landlord app subscribe, landlord app unsubscribe, unsubscribe from the RentRedi mobile app for landlords

How to Subscribe from the RentRedi Owner App

Redeem Offer Code, apply discount, enter coupon code, enter code, coupon, promotion code

How to Apply a Promo Code

Update subscription, subscription billing, how does billing work, billing date

How Subscription Billing Works

Find invoice, where to get invoice for subscription, invoice for RentRedi, receipt for RentRedi, RentRedi payment receipt, payment history

Invoice for Subscription Payment

add payment method, change payment method, upgrade payment plan, resubscribe, restore account, reactivate account, update payment method

How to Update Payment Method

resubscribe, restore account, reactivate account, update payment method

How to Resubscribe

Unsubscribe, cancel account, deactivate account

How to Unsubscribe

How to Permanently Delete Your Account

error message, payment method not saving, risk invalid

Risk Invalid Message When Signing Up

Subscriptions

RentRedi.com

Landlord Dashboard

Get Started

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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