Landlord Help: Account Setup

Find helpful articles on how to set up or get help with your account, contact us, change email notifications, change payment methods, change subscription, and un/resubscribe.

21 articles in this collection
Written by Ryan Barone and Crystal Abing

Account Help

Your RentRedi Setup Checklist

get set up, setup, add properties, add payment method, add tenants, create charges

Written by Crystal Abing
Updated over a week ago

How to Download RentRedi Owner App for Android

How to download the RentRedi Owner App on Android phone

Written by Ryan Barone
Updated over a week ago

How to Reset Your Password

If you forget your password and are unable to login, you can reset your password 😄

Written by Ryan Barone
Updated over a week ago

How to Edit Company Name

change company name, update company name, edit profile information

Written by Crystal Abing
Updated over a week ago

Canadian Citizen With US Property

Canada info, Canadian citizen who owns property in US

Written by Crystal Abing
Updated over a week ago

Troubleshooting: User Not Found

password reset, email not found, user not found

Written by Crystal Abing
Updated over a week ago

Email Notifications

How to Turn On/Off Email Notifications

Change / Turn off / Turn on / Modify Email Notifications

Written by Ryan Barone
Updated over a week ago

Email Verification Troubleshooting

verify email, haven't received verification email, can't verify account, email verification didn't send

Written by Crystal Abing
Updated over a week ago

Reports

Save Filter/Sort as Default Setting

save filter, save custom sort, change default view of renters

Written by Crystal Abing
Updated over a week ago

Filter by Property for Exporting Reports

create report for property, filter by properties

Written by Crystal Abing
Updated over a week ago

Create Custom Reports (Filter and Sort Dashboard Columns)

filter columns, download spreadsheet, sort columns, filter sections, sort sections, custom reports, filtered report

Written by Crystal Abing
Updated over a week ago

How to Export Reports

export to spreadsheets, export Renters / tenant roster, list of tenant, print list, download custom reports, print reports, get reports

Written by Crystal Abing
Updated over a week ago

Check Balance Due Columns

reports, balance due, how to see balance due for renters, balance due for tenants, balance due for properties

Written by Crystal Abing
Updated over a week ago

Subscriptions

How to Change Subscription (Monthly, 6-Month, Annual)

change payment plan, upgrade payment plan, update payment plan, change plan, annual plan, monthly subscription, change subscription

Written by Crystal Abing
Updated over a week ago

How to Apply a Promo Code

Redeem Offer Code, apply discount, enter coupon code, enter code, coupon, promotion code

Written by Crystal Abing
Updated over a week ago

How Subscription Billing Works

Update subscription, subscription billing, how does billing work, billing date

Written by Crystal Abing
Updated over a week ago

Invoice for Subscription Payment

Find invoice, where to get invoice for subscription, invoice for RentRedi, receipt for RentRedi, RentRedi payment receipt, payment history

Written by Crystal Abing
Updated over a week ago

How to Update Payment Method

add payment method, change payment method, upgrade payment plan, resubscribe, restore account, reactivate account, update payment method

Written by Ryan Barone
Updated over a week ago

How to Resubscribe

resubscribe, restore account, reactivate account, update payment method

Written by Crystal Abing
Updated over a week ago

How to Unsubscribe

Unsubscribe, cancel account, deactivate account

Written by Ryan Barone
Updated over a week ago

Risk Invalid Message When Signing Up

error message, payment method not saving, risk invalid

Written by Crystal Abing
Updated over a week ago