Sometimes PDFs have a default empty password that prevents a PDF from being uploaded or opened into RentRedi.

To remove the password encryption:

  1. For Chrome

  2. For Desktop (Windows)

  3. For Mac

For Chrome on Windows, macOS, Linux, or Chrome OS, you can do it right through your browser

  1. Open the PDF document and input the password

  2. Click the “Print” button on the PDF toolbar while viewing the password-protected document

  3. Click the “Change” button under Destination and select “Save as PDF”

  4. Click the “Save” button and save the duplicate, unencrypted PDF! 🎉

On Desktop (Windows)

  1. Open a protected PDF document in Microsoft Edge and input the password

  2. Select "Print" from the PDF viewer toolbar

  3. Select the “Microsoft Print to PDF” printer and click “Print”. You’ll be prompted to choose a name and location for your new PDF file.

  4. Select "Save as PDF"

  5. Input a location and file name

  6. Save your duplicate, unencrypted PDF!

On Desktop (Mac)

  1. Open the PDF with Preview and input the password

  2. Click "File" button on the toolbar

  3. Click the "Print" button

  4. Click the arrow dropdown next to "PDF"

  5. Click the "Save as PDF" option

  6. Input a location and file name

  7. Save your duplicate, unencrypted PDF!

From there, you can upload the duplicate, unencrypted file into RentRedi!

PS. For more help on how to decrypt password-protected PDFs, check out this article.

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