Sometimes PDFs have a default empty password that prevents a PDF from being uploaded or opened into RentRedi.
To remove the password encryption:
For Chrome on Windows, macOS, Linux, or Chrome OS, you can do it right through your browser
Open the PDF document and input the password
Click the “Print” button on the PDF toolbar while viewing the password-protected document
Click the “Change” button under Destination and select “Save as PDF”
Click the “Save” button and save the duplicate, unencrypted PDF! 🎉
On Desktop (Windows)
Open a protected PDF document in Microsoft Edge and input the password
Select "Print" from the PDF viewer toolbar
Select the “Microsoft Print to PDF” printer and click “Print”. You’ll be prompted to choose a name and location for your new PDF file.
Select "Save as PDF"
Input a location and file name
Save your duplicate, unencrypted PDF!
On Desktop (Mac)
Open the PDF with Preview and input the password
Click "File" button on the toolbar
Click the "Print" button
Click the arrow dropdown next to "PDF"
Click the "Save as PDF" option
Input a location and file name
Save your duplicate, unencrypted PDF!
From there, you can upload the duplicate, unencrypted file into RentRedi!
PS. For more help on how to decrypt password-protected PDFs, check out this article.