You can now create a maintenance request for Latchel with *no* tenants attached to a unit. This can be useful if you're getting a vacant property prepared for occupancy!

Watch the video to see how it's done:

Or follow the instructions below:

  1. From your RentRedi dashboard, click the "+" icon on the Maintenance tab

  2. Select the property and unit for which you would like to create a new maintenance request

  3. Click the "Continue" button

  4. Input a description of the issue and Latchel vendor access instructions

  5. Note: if you select "Allow vendor access with specific instructions" you will be able to add instructions before submitting the request

  6. Click the "Save & Continue" button

Done! 🎉

You can check the maintenance request page to see the updated status of the issue from Latchel!

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