Did your tenant miss their invitation? Or did you choose Skip/Later when adding them to RentRedi?
No worries! You can resend the invitation anytime so your tenant can connect to their rental, view charges, access their lease, submit maintenance requests, and pay rent. ✅
Tenants Dashboard
You can go to the Tenants dashboard and find the phone icon under the Actions column to view the tenant's invite status and resend the invite.
From your RentRedi dashboard, go to Tenants.
Find the tenant you want to resend the invite to.
On the right side, check the phone icon:
Red → means the tenant has not connected yet
Click the phone icon.
Review the details for:
Your name/company name.
The email you want to use for sending the invite.
The tenant’s email address.
Click Send Invite.
Tenant's Profile
You can also resend the invite when you're viewing the tenant's profile.
From your RentRedi dashboard, go to Tenants.
Select the tenant's profile.
In their Profile Overview, click Resend Invite.
Review the details for:
Your name/company name.
The email you want to use for sending the invite.
The tenant’s email address.
Click Send Invite.
Note:
You can only resend an invitation if the tenant hasn't accepted it yet.
If the tenant already shows as Connected but can't see their rent, lease, or unit information, ask them to make sure they're signed in using the same email address that received the invitation.
Copy Payment Link
Prefer to text the invite, send it from your own email, or share it in a message? You can use the Copy Payment Link option to send your tenant a direct link to their rent payment page.
The tenant can view what's due and make their rent payment online. This works for both connected and unconnected tenants!
Go to Tenants ➜ Select the tenant.
From the tenant's Overview tab, click Copy payment link.
Paste the link wherever you'd like to send it—via text, email, notification, chat, or your preferred messaging method.
Need help? 💬
Contact us! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.