Landlord Help: Tenants

Find helpful articles on how to connect/invite/link tenants, setting up tenants, linking tenants, removing tenants, notifying tenants, lease, document upload

31 articles in this collection
Written by Ryan Barone and Crystal Abing

Letter to Tenants (Switching to RentRedi)

explaining RentRedi to tenants, inviting tenants to RentRedi, switching from Cozy to RentRedi

Written by Crystal Abing
Updated over a week ago

Letter to Tenants Explaining RentRedi

explaining RentRedi to tenants, inviting tenants to RentRedi

Written by Crystal Abing
Updated over a week ago

Tenant Set Up

Getting a Tenant – Workflow

Workflow from Prequalification to Application to Screening to Signing to Tenant - Getting a Tenant Flow

Written by Ryan Barone
Updated over a week ago

See How The Tenant App Works

tenant side, how does tenant app work, what renters see, tenant onboarding videos, renter app

Written by Crystal Abing
Updated over a week ago

How to Edit a Tenant Card

Edit, modify, change, or update a tenant card / tenant's details / tenant's information

Written by Ryan Barone
Updated over a week ago

"View Another Profile For this Person"

tenant card, multiple tenant cards,

Written by Crystal Abing
Updated over a week ago

How to See if Tenant has Purchased Renters Insurance

renters insurance, check if tenant has insurance, mark tenant as insured

Written by Crystal Abing
Updated over a week ago

Link Tenants to Units

Tenant Web Portal: Prequalify, Apply, Screening

online application, online form, prequalification online, application form

Written by Crystal Abing
Updated over a week ago

How to Resend a Tenant Invite

My tenant is not seeing their invite, how to let my tenant see an invite

Written by Crystal Abing
Updated over a week ago

How to Add a Tenant

How to add tenants, invite tenants, link tenants, connect tenants

Written by Ryan Barone
Updated over a week ago

Check if a Tenant is Connected to Your Unit

how to resend a tenant invite, how to check if a tenant is connected to RentRedi

Written by Crystal Abing
Updated over a week ago

Check "Declined Invite" Status for Tenants

tenant decline invite, resend connection invite to renter

Written by Crystal Abing
Updated over a week ago

Add an Applicant as a Tenant

Link prospect / person / applicant to unit as a current tenant, after accepting application / lease signing, change unit for tenant

Written by Ryan Barone
Updated over a week ago

Update Connected Tenant's Email Address

old tenant email linked, can't change, tenant new email, update renters email

Written by Crystal Abing
Updated over a week ago

Change a Tenant's Unit

Change unit for tenant, wrong unit, switch unit, update unit, for accepted tenant

Written by Crystal Abing
Updated over a week ago

How to Link Prior Tenant

re-link tenant, add former tenant

Written by Crystal Abing
Updated over a week ago

Link Multiple Tenants to a Unit

link more than one applicant to a unit, single unit, link multiple applicants to one unit

Written by Crystal Abing
Updated over a week ago

Payments and Charges

How a Tenant Pays Rent with Multiple Units

tenant pay rent for multiple units, tenant with two units

Written by Crystal Abing
Updated over a week ago

Tenant Web Payments

online payments, pay rent online, web portal for tenants, renter pay online

Written by Crystal Abing
Updated over a week ago

How to Give a Tenant a Credit

give tenants credit, monthly credit, give renters credit, offer a credit, how to do discounted rent, discount rent,

Written by Crystal Abing
Updated over a week ago

Tenant Wants to See Payment Record

(For tenants) View a record of payment / receipt of payment / payment history, invoice for tenants

Written by Crystal Abing
Updated over a week ago

Tenant Auto-Pay Failed

reset auto-pay, auto-pay for tenant failed, re-enable auto-pay, auto-payment fail, what to do if autopay fails, tenant autopay help,

Written by Crystal Abing
Updated over a week ago

Tenant Notifications

Automatic Rent Reminders

rent notifications, send rent payment reminder, send notification about rent due

Written by Crystal Abing
Updated over a week ago

Can I Customize the Tenant Invite Email?

Customize the tenant invite email, change renter invitation email, edit email invite to tenants

Written by Crystal Abing
Updated over a week ago

Skip Sending Invite to Tenant

skip rentredi invite, not send invite to renter

Written by Crystal Abing
Updated over a week ago

How to Send a Notification to Tenants

Notify all tenants, an entire property, a unit, or a single tenant, renter notifications, tenant notifications, send notifications

Written by Ryan Barone
Updated over a week ago

How to View Sent Notifications (Landlords)

view notifications sent to tenants, how to see list of notifications, see previous notifications sent to renters

Written by Crystal Abing
Updated over a week ago

Text to Connect: A New Way To Invite Tenants to RentRedi

text invite link to tenant, how to text invite tenants

Written by Crystal Abing
Updated over a week ago

Tenant Didn't Receive the Invite to Connect

Tenant not receiving invite to connect, not receiving email to connect, link to unit, troubleshooting, no invite, tenant can't connect

Written by Crystal Abing
Updated over a week ago

Unlink Tenants

How to Unlink Tenant from a Unit

Unlink Tenant / Remove a tenant from a property

Written by Ryan Barone
Updated over a week ago

How to Delete a Tenant

Permanently delete a pre-qualification, application, or current tenant card, previous tenant card

Written by Crystal Abing
Updated over a week ago