Need to review information for a prior tenant? No problem! š
You can easily access their profile and available rental, payment, and communication records in RentRedi.
View a Prior Tenant's Information
From your RentRedi dashboard, click the āÆāÆ (Expand sidebar) button at the top left.
Go to Tenants ā Prior Tenants.
Select the tenant profile you want to view.
Done! ā You can now review the tenant's information and records.
What Information Can I Find?
A prior tenant's profile will include:
Lease & Rental History: Lease details, including rent amount, lease start and end dates, tenant notes, and other rental information.
Payment Records: Past payments, paid charges, and outstanding balances.
Documents & Communications: Documents shared with the tenant, signed lease documents, and previous chat messages.
Contact Information: The tenant's email address and phone number.
Need to Access More Records?
If the tenant previously submitted a prequalification or application, or was connected to another unit, you will be able to access those records through the Profiles tab.
From there, you can switch between the tenant's profiles to view records associated with their previous applications, prequalifications, or units.
Need help? āš¬
Contact us! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.