Tenants can purchase renters insurance directly through their RentRedi tenant app. As a landlord, you can view their insurance status from your RentRedi dashboard.
📋 How to Check a Tenant’s Insurance Status
Log in to your RentRedi dashboard.
Click the "Renters" tab.
Locate the tenant in the list.
You'll see a shield icon on the right-hand side of each tenant's row:
🟢 Green Shield – The tenant has purchased renters insurance or uploaded proof of insurance
🔴 Red Shield – No insurance has been purchased or uploaded.
⏱️ Note: It may take up to 2 business days for a tenant’s insurance purchase to appear on your dashboard.
🚀 Taking Action Based on Insurance Status
Green Shield:
Click on the shield to review the insurance document uploaded by the tenant.Red Shield:
Click the red icon to send a push notification reminding the tenant to purchase insurance if it’s required by their lease.
🔍 Additional Ways to View or Update Insurance
Click into a tenant’s profile to see more details under the Insurance section.
If a tenant has provided proof of insurance outside the platform, you can manually mark them as insured by selecting "Mark as Insured" on their tenant card.
