When a tenant makes a payment using a bank account (ACH), most banks report ACH Returns within 2-3 business days.In some cases, some banks (e.g. certain credit unions and smaller banks) may take longer to report insufficient funds.As a worst case scenario, according to NACHA:

Regulation E provides that, “A consumer must report an unauthorized electronic fund transfer that appears on a periodic statement within 60 days of the financial institution’s transmittal of the statement to avoid liability for subsequent transfers.”

Therefore, regardless of the payment processor, an ACH Return can occur up to 60 days after it is initiated. This is extremely rare, but it’s good to know the official window.

Thanks to RentRedi, if an ACH Return ever occurs, we automatically update RentRedi to reflect the change and, we notify the tenant automatically so that they know to reattempt the payment. We also notify you that you don’t need to do anything and that we have completed the prior steps for you.

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