If a tenant has already submitted an application and you requested changes (the application is listed as “Changes Requested” or marked “Incomplete”), but you no longer need the tenant to make updates, you can easily cancel the request and revert the application back to a pending status.
Follow the steps below!
From your RentRedi dashboard, go to Applications.
Toggle to Changes Requested.
Select the application you want to update.
Click Cancel Request Update.
Done! The application will return to Pending status. 🎉
From there, you can choose to: 👇
Accept the application
Reject the application
Request update again (if corrections are still needed), or
Archive the application
Tip: 💡
This is also now available for Prequalifications. If you have a Prequalification in "Changes Requested" status, click the prequalification and click the "Cancel Request Update" button, and you're all set! ✅