If you see a "Disabled" account, it means that we automatically migrated you to Stripe faster funding!
We keep the account there so that you can still view your 1099k, view deposits, or take other actions needed for the account.
The account will not process new payments. Instead, all new payments will be accepted through your new Stripe account (which will have an identical name).
Additionally, your new stripe account will
automatically connected to properties
automatically set to the same status as your Propay account
automatically set to the same limits as your Propay account
How can I tell the difference between the old & new Accounts?
The Stripe Payment account will display 2-3 business days for the funding timeline!
The old Propay one will display 4-5 business days and say "Disabled - Migrated"
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Questions?
If you have any questions or concerns, please contact us using the blue chat button in your app or you can also give us a call at (917) 793-6068! We are always happy to help.