Skip to main content
All CollectionsLandlord Help: Payment Accounts Set Up Payment Accounts
How do I fix an SSN should not match EIN error?
How do I fix an SSN should not match EIN error?

SSN should not match EIN, social security number, EIN, error, payment account, bank account

Riz Barandino avatar
Written by Riz Barandino
Updated yesterday

Are you trying to add your payment account to collect rent but getting an error about the SSN matching the EIN?

No worries, here's how you can fix it!

  1. You can click "Go Back" to update your EIN in the Business Info section

  2. You can also click "Switch to Individual" to set the account as "Personal" if you don't have an EIN

  3. After updating, click "Save & Continue"

  4. Then finish the setup for your account

Done! ๐ŸŽ‰


Need more help?

  • RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.

Did this answer your question?