Want to keep your tenants up to date on their payments? No problem!
You can make sure older charges or past balances are paid first, before newer ones. This helps prevent skipped late fees and keeps your accounting accurate.
Follow the steps below to set it up for your account! 👇
How to Set Payment Order Rules:
From your RentRedi dashboard, click ❯❯ (Expand sidebar) at the top left.
Go to Payments ➜ Payment Rules.
Click + Add Rule.
Select the property and unit (or choose All Properties / All Units).
Under Payment Order Rules, choose “Require tenants to pay oldest charges first.”
Click Update Rules.
That’s it! Your payment rules are now set to prioritize the oldest charges first, helping you stay on top of tenant payments. ✅
Example: If a tenant has separate rent and late fee charges, they must pay the rent first, followed by the late fee. If they leave the late fee unpaid, they won't be able to make a payment toward the following month's rent until the outstanding charge is settled.
Need help? 💬
Contact us! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.