Wondering whether new tenants see each prior tenants' charges?
No—new tenants will not see old tenants’ charges. 😄
When a charge is created, the “Viewed by” field is automatically assigned to the Current Tenants at that time.
This ensures that:
New tenants only see charges created after they move in.
Prior tenants continue to see only their own charges.
Tenants never have access to each other’s charges.
💡 Additional Tip: Managing Charge Visibility
You can adjust who can view a charge at any time. From the charge details, you can:
Make the charge visible to all Current Tenants: Click “View to all tenants.”
This updates the charge's visibility so only current tenants can see the charge, removing any prior tenants.
Add a new tenant: Click “Add a new tenant.”
Use this to add a new tenant who was not originally assigned to the charge or unit.
Remove a tenant: Click the X on the tenant's name to remove their access from viewing the charge.
💬Need help?
Contact us! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.