Need to make sure your tenant is connected to their rent or other charges in RentRedi?
You can easily check which charges are connected to a tenant, including rent, utilities, security deposits, and other charges. If a charge is missing, you can also connect the tenant to an existing lease or create a new charge.
View a Tenant's Charges
From your RentRedi dashboard, click the ❯❯ (Expand sidebar) button at the top left.
Go to Tenants and select the tenant you'd like to view.
In the tenant's profile, click the Charges tab.
From there, you'll see the charges currently connected to the tenant.
What If I Can't Find a Charge?
If you don't see a charge for the tenant, they may not have been connected to the unit when the charge was created. No worries! You can resolve this by connecting the tenant to the existing lease or creating a new charge.
Connect the Tenant to an Existing Lease: Edit the existing lease and connect it to the tenant.👉 See Connect a Tenant to an Existing Lease.
Create a New Charge: Create a new charge for the tenant directly from your RentRedi account. 👉 See How to Create a Charge.
Need help? 💬
Contact us! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.