All CollectionsHelp for LandlordsPaymentsTroubleshootingTroubleshootingFind helpful guides for troubleshooting payment issues.5 articlesRent Charges & Time Zonescharges showing as due different from tenants, lease dates one day behind, change in lease dates, time of rent changesCheck if a Tenant Is Connected to their Chargestenant charge, tenant connected to charge, tenant charges, rent charges, lease charges, missing charge, tenant rent charge, utility charge, security deposit charge, charge not showing, tenant paymentTroubleshooting: Auto-Pay Not Running for a Tenantautopay help, autopay didn't run for tenants, autopay renters,Authorized Payments on Behalf of Tenanteft authorization, make online payments, make authorized payments for tenantsDoes Changing Rent Amount Affect Tenant's Auto-Pay?change charge for auto-pay. update rent auto-payment
