Payments can only be initiated by the tenant (account holder) themselves as a protection measure for both landlords (to avoid disputes) and tenants (to avoid unauthorized payments).

If your tenants need help getting set up on RentRedi, we have live chat support available for tenants! They can click the blue chat button in the bottom corner of the RentRedi tenant app.

Additionally, we also have an easy-to-use guide you & your tenants can use to explore how the RentRedi tenant app works!

Did this answer your question?