Charges/Payments Troubleshooting
Rent Charges & Time Zonescharges showing as due different from tenants, lease dates one day behind, change in lease dates, time of rent changes
Overpayment / Underpayment on Charges- Manual Entryoverpaid rent, underpaid rent, overpayment, underpayment, Add Payment, Manual Entry, overage,
Edit Payment Made for Wrong Monthhow to edit charge details, wrong rent paid, renter paid for future month, tenant paid wrong month
Check if Tenant is Connected to Chargerenter connected to charge, connect charges to tenant, view charges for tenant
Troubleshooting: Auto-Pay Not Running for a Tenantautopay help, autopay didn't run for tenants, autopay renters,
Does Changing Rent Amount Affect Tenant's Auto-Pay?change charge for auto-pay. update rent auto-payment
Authorized Payments on Behalf of Tenanteft authorization, make online payments, make authorized payments for tenants