If a tenant makes a payment under the wrong month, you can update the due dates to show as paid for the correct month and leave the future month unpaid.
Take the tour, and we'll do it together! 😄
Or, follow the instructions below! 👇
On your RentRedi dashboard, click the "Properties" tab
Select the unit where you need to update the payment
In the unit, click the "Charges" tab to see all the charges and payments
Click the paid rent charge
Change the due date to reflect that the tenant paid the correct month
Click "Save"
Click the unpaid, original charge
Change the due date to the month the tenant originally paid to reflect an unpaid, future charge
Click "Save"
This way, the rent will show as paid for the correct month and leave the future month unpaid. 😊
P.S. You can also watch the video below to see how it's done, too! 😊