You can now share your preferred contact information with your tenants in RentRedi.
This allows tenants to easily see who they should reach out to for questions about their rental, giving them a clear point of contact for their needs. 👋
Note: You can choose to share your own information or assign a teammate as the main contact.
How to Share Contact Information with Tenants
From your RentRedi dashboard, click your name in the top-right corner.
Click Settings.
Under Account Settings, scroll to Contact info for tenants.
Turn on Show contact info to tenants.
Once enabled, you can choose which details tenants will see:
Name
Email
Phone number
Simply uncheck any information you prefer not to share.
Setting a Default Contact Person
By default, you will be the contact person for tenants.
If you have teammates added to your account:
Click the dropdown menu under the contact person setting.
Select the teammate you want tenants to contact.
You can also click Add teammate to add a new teammate and set them as the preferred contact.
Set a Different Contact Person by Property
If you want different contacts for different properties:
Click Manage by property.
Select the properties you want to customize.
Choose the default contact person for each property.
Select which contact details you want tenants to see.
This is helpful if different teammates manage different properties.
Don’t Want to Share Contact Information?
No problem! Simply toggle Show contact info to tenants off (the button will turn gray). When this setting is disabled, tenants will not see any contact information. 🚫
