Two-Factor Authentication (2FA) is now required for any account that has received a payment within the last 30 days. This includes payments such as rent or any funds collected through your account.
This added security step helps protect your account, your tenants’ information, and your payment activity by ensuring only authorized users can access sensitive data.
When will I be prompted to set it up?
If your account has successfully processed or collected a payment in the last 30 days, you will be prompted to set up 2FA the next time you log in.
Setting Up 2FA
After you log in, you will see the prompt to set up 2FA to help secure your account.
Enter the phone number you want to use for 2FA.
Click Enroll 2FA.
A verification code will be sent to the phone number.
Once you receive the code, enter it on the pop-up screen and click Verify Code.
Done! 2FA is now successfully configured on your account. 🎉
Why is 2FA important?
Enabling 2FA adds an extra layer of security by requiring a second verification step during login. This helps ensure that even if someone has your password, they still cannot access your account without your verification code.
Partner Accounts
If you created your RentRedi account through a partner such as BiggerPockets, you may sign in without ever having set a RentRedi password. That works fine for everyday sign-in — but two-factor authentication (2FA) is required on accounts that have collected a payment in the last 30 days, and 2FA enrollment needs a RentRedi password on the account.
If you land on the 2FA setup screen and don't have a RentRedi password yet, RentRedi will now point you to set one first instead of leaving you stuck. Here's the full path.
How to finish 2FA setup as a partner sign-in user
When you reach the 2FA setup screen, follow the prompt to set a RentRedi password. You can also do this any time at app.rentredi.com/resetPassword.
Enter the email address on your RentRedi account and click Send Reset Link. If the email doesn't arrive right away, check your spam, junk, or promotions folder.
Open the email, click the link, and set your new password. (You're welcome to use the same password as your BiggerPockets account.)
Sign back in at app.rentredi.com or in the mobile app using your email and your new RentRedi password.
Finish turning on 2FA: enter the phone number you want to use, click Enroll 2FA, then enter the code you receive and click Verify Code.
That's it — 2FA is active on your account. 🎉
Good to know!
Setting a RentRedi password does not disconnect your BiggerPockets account or affect your BiggerPockets Pro benefits. You can keep signing in through BiggerPockets if you prefer.
The 2FA requirement is not optional and is not waived for partner accounts — this only changes how you get through setup.
When you update sensitive account details later (such as deposit account information), you'll be asked for a fresh 6-digit email verification code each time, even if you verified your email earlier the same day.
Need help? 💬
Contact us! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.