Payments made outside of the system, such as checks, money orders, rent assistance, or Section 8, can still be tracked in RentRedi by manually adding them to a tenant’s charges.
If the payment you received is more than the charge amount, there are two simple ways to record it correctly. 😄
Option 1: Record as a Single Manual Entry
Best for: Applying one large payment to cover multiple months of rent.
Example:
Monthly rent is $1,000, but you received a $2,000 check.
Steps:
From your RentRedi dashboard, go to Renters
Select the tenant
Click Charges
Select the charge you want to update
Edit the charge amount to match the full payment received (e.g., $2,000)
Click Add Payment
Enter the payment details:
Amount
Date
Payment method (e.g., check)
Notes (optional, e.g., check number #12524)
Click Add Payment, then Save
Update the charge Description (e.g., Rent for May–June)
Important note:
Since this payment covers future rent, be sure to delete the next upcoming charge to avoid duplication.
Option 2: Split into Multiple Manual Entries
Best for: Applying portions of a payment across multiple charges.
Example: Monthly rent is $1,000, and you received a $2,000 check.
Steps:
From your RentRedi dashboard, go to Renters
Select the tenant
Click Charges
Click the charge you want to apply the payment to
Click Add Payment
Enter the payment details:
Amount
Date
Payment method (e.g., check)
Notes (optional, e.g., check number #12524)
Click Add Payment, then Save
Go to the next charge due
Click Add Payment again
Enter the remaining balance of the payment
Click Add Payment, then Save
Result: Each charge will reflect its corresponding portion of the payment.
Tip:
If the payment does not fully cover the next charge, you can still apply a partial payment. This will act as a credit toward the remaining balance. ✅
💬 Need help?
We're happy to help! RentRedi Chat Support is available 24/7! Access our Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard.