If you are manually entering rent as paid and charges are showing as overpaid/underpaid in RentRedi, double-check that the amount paid was entered correctly.
To check, click into the "Rent" section:
Locate the charge showing as over/underpaid
Click "Edit Charge Details" under the Select an Action dropdown
Here, you'll be able to see the rent amount & the amount marked as paid
You'll also be able to see if it was a manual entry and the "Balance Remaining".
If the overpaid/underpaid issue is the result of a manual entry error, you can update the amount by clicking into the payment and updating the amount.
Click "Save", and the balance will update to $0!