If you are manually entering rent as paid and charges are showing as overpaid/underpaid in RentRedi, double-check that the amount paid was entered correctly.

To check, click into the "Rent" section:

  1. Locate the charge showing as over/underpaid

  2. Click "Edit Charge Details" under the Select an Action dropdown

  3. Here, you'll be able to see the rent amount & the amount marked as paid

You'll also be able to see if it was a manual entry and the "Balance Remaining".

If the overpaid/underpaid issue is the result of a manual entry error, you can update the amount by clicking into the payment and updating the amount.

Click "Save", and the balance will update to $0!

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