Payments made outside of the system can be recorded in the RentRedi system through manual entries.
If you are manually entering rent as paid and charges are showing as overpaid/underpaid in RentRedi, double-check that the amount paid was entered correctly.
To check, click into the "Rent" section:
Locate the charge showing as over/underpaid
Click Edit Charge Details under the Select an Action dropdown
Here, you'll be able to see the rent amount & the amount marked as paid
You'll also be able to see if it was a manual entry and the Balance Remaining.
If the overpaid/underpaid issue is the result of a manual entry error, you can update the amount by clicking on the payment and updating the amount.
Click Save, and the balance will update to $0!
