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Latchel
Have Latchel Take Over Previously Submitted Maintenance Requests
Have Latchel Take Over Previously Submitted Maintenance Requests

submit old maintenance requests to latchel, transfer maintenance requests to latchel

Crystal Abing avatar
Written by Crystal Abing
Updated over a week ago

Enabling Latchel does NOT retroactively push all old maintenance requests to Latchel. Only newly submitted maintenance requests will be handled by Latchel AFTER you subscribe to their service.

However, if you want old or previously submitted maintenance requests to be sent to Latchel, follow the steps below!

  1. Close the maintenance request from your end (Open the maintenance request in RentRedi and click "Mark as Complete")

  2. Have the tenant re-submit a new maintenance request!

Now the maintenance request will be pushed to Latchel! πŸŽ‰

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