We’ve upgraded your Payments dashboard to give you a clearer view of your cash flow, from the moment a charge is due to when the payment lands in your bank account. 💵
Find the updated Payments section in the side navigation of your RentRedi dashboard. 🎉
Rents & Charges: Track paid, due, and late charges and see which payments have been applied to each charge.
Payments & Returns: Review tenant payment records, including paid and returned payments.
Deposits: Track payouts sent to your bank account and view the payments included in each deposit.
Watch How it Works 🎥
Rent & Charges
The Rent & Charges page is where you can find the charges you've created for your tenants in RentRedi. This section of your Payments dashboard has three main tabs:
Paid — Shows charges that have been fully paid.
Due — Shows charges that are upcoming or currently due, including partially paid charges that still have an outstanding balance.
Late — Shows charges that are past their due date and remain unpaid or partially unpaid.
Note: You can expand each charge in the Paid and Due tabs using the arrow to view the payments applied to it, similar to a balance sheet. You can also select Expand rows to view all payment details at once.
Navigating Rent & Charges
From your RentRedi dashboard, click ❯❯ (Expand sidebar) at the top left.
Go to Payments ➜ Rent & Charges.
Select the Paid, Due, or Late tab to view the charges you need.
Payments & Returns
The Payments & Returns page lets you view tenant payment records and track returned or failed payments. Use the available filters to quickly find transactions for a specific date range, property, or unit.
Example: To find payments for Property A from last year:
Set the date filter to Last Year.
Under Properties & Units, select Property A.
The dashboard will automatically update to show matching records. ✅
Pending Payments
On the Paid tab, a dollar bill icon in the Status column indicates a payment is pending deposit. Hover over the icon to view the expected 2–3 business day timeframe. Once the deposit is initiated, the icon disappears, leaving the Paid status.
Navigating Payments & Returns
From your RentRedi dashboard, click ❯❯ (Expand sidebar) at the top left.
Go to Payments ➜ Payments & Returns.
Select the tab you want to view.
Use the date and property filters to find specific payment records.
Deposits
Our payment processor batches all transfers together, so deposits in your bank account may appear as a lump sum of multiple payments. No worries, you can easily track each deposit using the Deposits page of your Payments dashboard.
Here's what each tab on your Payments ➜ Deposits page means:
Processing: Find payouts that are processing or in transit to your bank.
Completed: Find deposits that have been sent to your bank. Click a deposit to expand the row and view linked payments, or select Expand rows to view all payments in each batch.
Returned: Find payouts that were returned or failed due to incorrect bank details, a closed account, or other deposit issues.
Navigating Deposits
From your RentRedi dashboard, click ❯❯ (Expand sidebar) at the top left.
Go to Payments ➜ Deposits.
Find the deposit you want to review.
Expand the deposit to view the included payments, including the payment amount, charge type (such as Rent), tenant name, and payment date.
More Tools for Payment & Deposit Tracking
Use the available filters to customize your dashboard view and quickly find the records you need.
Date filters: View a specific period, such as All Time, Last 30/60/90 Days, This Year, Last Year, or a Custom date range.
Property filters: Filter records by a specific property or unit.
Tenant filters: Find charges and payments for a specific tenant.
Expand Rows: View payments applied to charges or payments included in a deposit.
Clear Filters: Reset your filters to view all available records.
Export: Download your payment and deposit data as a CSV file.
Need Help? 💬
Contact us! RentRedi Chat Support is available 24/7. You can reach us through the chat bubble in the bottom right corner of the RentRedi dashboard.