If you see the error message at the top in red:
Could not validate the address with the provided SSN/EIN.- Please contact [email protected] for next steps
Email [email protected] for next steps
You will be instructed to send a copy of:
Government-issued photo ID
Proof of Address
Social Security Card
Providing this information will allow us to contact the payment processor on your behalf and help set you up with an account for processing rent payments.