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Do new tenants see charges from old tenants?

unpaid charges, new tenant, old tenant

Ryan Barone avatar
Written by Ryan Barone
Updated over 3 weeks ago

Will New Tenants See Old Tenants' Charges?
Nope! 😄

When you create a charge, the "Viewed by" field is automatically set to the current tenants at that time. This ensures that:

  • New tenants will only see new charges.

  • Old tenants will continue to see their old charges.

  • Tenants never see each other’s charges.

As an additional tip, you can change who can view the charge in a few ways! When viewing a charge, you can do any of the following: 👇

  1. Make the charge viewable to all current tenants: Click "View to all tenants."

    1. This removes any prior/old tenants from viewing charges for current tenants

  2. Add a tenant who’s not yet in the system: Click "Add a new tenant."

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